CUCKOO
User Manual
CRP-ST0609FG
CRP-ST0609FG User Manual
PART IDENTIFICATION
Exterior
- 1Soft Steam Cap
- 2Pressure Weight
- 3TWIN PRESSURE (double motion valve)
- 4Automatic Steam Exhaust Outlet (Solenoid Valve)
- 5Lock/Unlock Handle
- 6Clamp Knob
- 7Control Panel
Interior & Body
- 1Pressure Packing
- 2Lid Assy
- 3Pot Handle
- 4DET. cover
- 5Inner Pot
- 6DET.Cover Holder
- 7Condensation Collector
- 8Power Cord
- 9Power Plug
- 10Temperature Sensor
Part notes
- Pressure Weight: Always keep it horizontal. It stabilizes steam inside of the oven. If the pressure weight is twisted, it will release steam.
- Automatic Steam Exhaust Outlet (Solenoid Valve): When finished cooking or during warming, steam is automatically released.
- Lock/Unlock Handle: If the Lock/Unlock Handle is turned to “high pressure” position, you can cook with high pressure, and if the handle is turned to “non pressure” position, you can cook with non pressure.
- Clamp Knob: To open the lid, turn the Clamp Knob from “high pressure” to “non pressure” and then press the Clamp Knob.
- Condensation Collector: Empty the water out of a drain dish after cooking or warming. Leaving water in the drain dish will result in unpleasant odors.
- Power Plug: The plug type may vary in appearance. (U.S. 120V)
Accessories
- Manual&Cooking Guide
- Rice Scoop
- Rice Measuring Cup
- Steam Plate (optional)
- Cleaning Pin
ⓘ Steam plate can be purchased separately at Cuckoo service center. The Cleaning Pin is attached on the bottom of the unit.
IMPORTANT SAFEGUARDS
Additional Important Safeguards · Save These Instructions · This Appliance is for Household Use Only
- Read all instructions before using this appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against fire, electric shock and / or injury to persons do not immerse cord, plugs, or Pressure Cooker Body in water or any other liquid.
- Close supervision is necessary when this appliance is used by or near children. This appliance is not intended for use by young children without supervision.
- Unplug cord from outlet when not in use and before cleaning. Allow appliance to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, and / or injury to persons.
- If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or your service agent.
- Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Do not place on or near a hot gas, electric burner, or in a heated oven.
- Always attach the plug to the appliance first, then plug the cord into the wall outlet. To disconnect, or set all control to "off", then remove the plug from the wall outlet.
- Do not use this appliance for other than its intended use.
- Extreme caution must be used when moving an appliance containing hot oil or any hot liquids.
- Oversized foods, metal foil packages, or utensils must not be inserted into the appliance as they are a risk of fire or electric shock.
- Fire may occur if the appliance is covered or touching flammable material, including curtains, draperies, walls, etc while in operation.
- To reduce the risk of electric shock, cook only in the provided removable container.
- This appliance cooks under pressure. Improper use may result in scalding injury. Before operating the unit, properly secure and close the unit. See "Operating Instructions."
- Do not cook foods such as applesauce, cranberries, cereals, macaroni, spaghetti, or other foods. These foods tend to foam, froth, and sputter, and may block the pressure releasing device
- Before use always check the pressure releasing device for clogging.
- Do not open the pressure cooker until the unit has cooled and internal pressure has been reduced. See "Operating Instructions."
- Do not use this pressure cooker to fry in oil.
WARNING: This appliance generates heat and releases steam during use. Use proper precaution to prevent risk of burns, fires, other injuries, or damage to property.
- Keep hands and face away from the Pressure Release Valve when releasing pressure.
- Take extreme caution when opening the Lid after cooking. Severe burns can result from steam inside.
- Never open the Lid while the unit is in operation.
- Do not use without the inner Pot in place.
- Do not cover the Pressure Valve with anything as an explosion may occur.
- Do not touch the inner pot nor any heating parts, immediately after use. Allow the unit to cool down completely first.
SPECIFICATIONS
| Specification | Sub-category | Value |
|---|---|---|
| Model name | CRP-ST06 TOOL | |
| Power supply | AC120V, 60Hz | |
| Power consumption | 880W | |
| Cooking capacity | White Rice / High Heat White Rice / Super Turbo White Rice | 1~6cups (0.18 ~ 1.08L) |
| Cooking capacity | Mixed Rice / High Heat Mixed Rice | 1~4cups (0.18~0.72L) |
| Cooking capacity | GABA Rice / High Heat GABA Rice | 1~4cups (0.18~0.72L) |
| Cooking capacity | non Pressure White Rice, Veggie Rice / frozen Stored Rice | 1~4cups (0.18~0.72L) |
| Power cord length | 4.3ft (1.3m) | |
| Pressure | 78.4KPa(0.8kgf/㎠) | |
| Weight | 12.8lbs (5.8kg) | |
| Dimension | Width | 10.3inch (261mm) |
| Dimension | Length | 13.9inch (354mm) |
| Dimension | Height | 10.4inch (265mm) |
How to Use Extension Cord
- A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.
- Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use.
- If a longer detachable power-supply cord or extension cord is used: (1) The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance; (2) The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally; and (3) If the appliance is of the grounded type, the cord set or extension cord should be a grounding-type 3-wire cord
SAFETY PRECAUTIONS
- Read the following product safety guide carefully to prevent any accidents and/or serious danger.
- 'Warning' and 'Caution' are different as follows.
| Symbol/Term | Meaning |
|---|---|
| Warning | This means that the action it describes may result in death or severe injury. |
| Caution | This means that the action it describes may result in injury or property damage. |
| Triangle alert icon | This sign is intended to remind and alert that something may cause problems under the certain situation. Please read and follow the instruction to avoid any harmful situation. |
| Circle with line (prohibition icon) | Indicates a prohibition |
| Filled circle with exclamation (instruction icon) | Indicates an instruction |
Warning — Do not
Do not cover the automatic steam outlet or pressure weight with your hand or face.
- It can cause burns.
- Especially be careful to keep it out of children's reach.
Do not use the cooker near hot places such as stove, and avoid direct sunlight.
- It can cause an electric shock, fire, deformation, malfunction, or discoloration. Please check the power cord and plug frequently.
Do not alter, reassemble, disassemble or repair.
- It can cause fire, electricshock or injury.
- For repair, contact dealeror the service center.
use a single socket with the rated current above 15A.
- Using several lines in one socket can cause overheating or fire. Please check the power cord and plug frequently.
- Use an extension cord with the rated current above 15A.
Please pay careful attention against water and chemicals.
- It can cause an electric shock or fire.
Do not use a rice cooker at a place where dust is trapped or chemical material is located.
- Do not use any combustible gas or flammable materials nearby a product.
- It can cause explosion or fire.
Do not use damaged power cord, plug, or loose socket.
- Please check the power cord frequently for damage.
- Serious damage can cause electric shock or fire.
- If the plug is damaged, contact the dealer or a service center.
Do not clean the product with water or any liquid types.
- It can cause an electric shock or fire.
- If it contacts water, please separate power cord and contact dealer and service center.
Do not cover the automatic steam outlet or pressure weight with a duster, a towel, or apron, etc.
- It can cause deformation or a breakdown.
- It can cause an explosion by pressure.
Do not use pots that are not designed for the cooker. Do not use other pots and do not use without inner pot.
- It can cause an electric shock or fire.
Do not use the cooker without inner pot.
- It can cause electric shock or malfunction.
- Do not pour rice or water without the inner pot.
- If rice or water gets inside the body then do not turn the product over or shake it please contact to dealer or service center.
Do not press the clamp knob button or turn the lock/unlock handle to “non PRESSuRE” while cooking.
- If the appliance is opened by force, it can cause burns and an explosion.
- Use the lock/unlock handle after the steam is completely exhausted.
Turn the Lock/unlock handle to “HIGH PRESSuRE” position and do not close the lid with the inner pot inside the machine.
- Deformation or damage of the lock and inner pot can cause steam leakage or explosion.
Do not insert metal objects such as pins and wires or any other external substances in the automatic steam exhaust outlet or any other slot.
- It can cause an electric shock or fire.
- Especially be careful to keep it out of reach of children.
Keep the cooker out of reach of children.
- It can cause burns, electric shock or injury.
Don't spray or put any insecticides or chemicals.
- It can cause an electric shock or fire.
- If cockroaches or any insects get inside the cooker, please call a dealer or a service center.
Do not put any needle, cleaning pin etc in the ventilator or any gap of the cooker.
- Do not insert cleaning pins to other parts except to the valve hole of the pressure weight.
- It can cause an electric shock or fire.
Do not open the LID during heating and cooking.
- It can cause burns.
- If you need to open the lid while cooking, keep pressing the cancel button for 2 seconds and confirm internal steam is released, completely turning the pressure weight over.
Do not bend, tie or pull the power cord.
- It can cause an electric shock or short circuit resulting in fire. Please check the power cord and plug frequently.
Do not over unplug and plug the power cord excessively.
- It can cause fire, electric shock or injury.
Be careful that both the plug and power cord are not to be bit by animals, or pierced by sharp metal materials.
- Damages by impact can cause an electric shock or fire. Please check the power cord and plug frequently.
Remove external substances on plug with a clean cloth.
- It can cause fire. Please check the power cord and plug frequently.
Warning — Remember
Turn the lock/unlock handle to “HIGH PRESSuRE” when the appliance is unplugged.
- The internal pressure due to heated rice or Inner Pot can cause deformation or damage, if the lock/unlock handle is not in “Locked” position.
- Make sure to lock the lock/unlock handle during cooking and warming with high pressure.
Caution — Remember
Wipe off any excessive water on the cooker after cooking.
- It can cause odor and discoloration.
- Wipe off water that is left behind from dew.
Please contact the dealer or service center when the unit is not working properly.
In case of a blackout during cooking, steam from a rice cooker will be released automatically. Thus, the quality of rice is lower than normal.
- Please start cooking rice using the indicated amount of water.
- Water can overflow if the amount of water in a pot exceeds the indicated level of water usage.
- Please start cooking in a status that steam control cap is installed ompletely.
When cooking food with bones, such as braised short ribs, please season the meet on a different plate.
- The coating of the Inner Pot may wear away.
- If the coating of the inner pot gets scratched or wears away by customers' mistake, you have to pay for the repair even during the free repair service period.
Please clean the body and other parts after cooking.
- After cooking chicken soup or, multi cook dishes, etc., the smell may be absorbed.
- Clean the oven packing, top heater plate and inner pot every time you cook any of those.
- Use dry kitchen cleaner or sponge to clean the inner pot, since rough scrub or metallic ones are abrasive to the coating.
- Depending on the using methods or user's circumstances inner pot coating might rise. Please call the customer service for those cases.
Be cautious when steam is being released.
- When the steam is released don't be surprised.
- Please keep the cooker out of reach of children.
If it is possible, use warming function for white rice onLY.
Caution — Do not
Do not use on a rice container or a shelf.
- Do not place the power cord between furnitures. It can cause an electric shock resulting in fire.
- When the rice cooker is on the furniture, be cautious of steam release. It can damage the furniture, cause fire, and/or electric shock
Do not place heavy things on the power cord.
- It can cause an electric shock or fire.
- Please check the power cord and plug frequently
Do not change, extend or connect the power cord without the advice of a technical expert.
- It can cause an electric shock or fire.
Clean any dust or external substances off the temperature sensor and inner pot.
- It can cause a system malfunction or fire.
Do not plug or pull the power cord with wet hands.
- It can cause an electric shock.
Do not move the product by pulling or using the power cord.
- Electric short might cause fire.
Don't use the inner pot for various purposes.
- It can cause deformation of the inner pot.
- The content of the inner pot might be spilled.
Please call customer service if the inner pot coating peels off.
- Inner pot coating may wear away after long use.
- When cleaning the inner pot, do not use tough scrubber, metallic scrubber, brush, abrasive metallic etc.
Do not place on rough top or tilted top.
- It can cause burns or breakdowns.
- Be careful to install the power cord to pass without disruption.
| Available | Unavailable |
|---|---|
| Cotton scrubber, sponge, scrubber, extra-fine type, net scrubber | Blue, green scrubber (abrasive type), steel, stainless scrubber, other metallic scrubber |
Please contact a dealer or service center when there is a strange smell or smoke.
- First pull out the power cord. And contact dealer or the service center
Do not use over the maximum capacity.
- It can cause product malfunction.
- Do not cook over capacity stated for cooking of chicken soup and congee.
Do not use the cooker near magnetic field.
- It can cause burns or breakdown.
Do not drop the cooker.
- It can cause a safety problem.
After cooking, do not try to open the lid until the steam is fully released.
- The hot steam or any hot content within the cooker can cause burns.
- Cautiously open the lid after cooking is done to avoid dangerous steam and burns.
Do not put rice on a plate using metallic spoon or rice scoop instead of plastic or wooden rice scoop.
- It can cause damage to the surface of the inner pot and the coating can wear away.
- If the coating of the inner pot gets scratched or wears away by customers' mistake, you have to pay for the repair even during the free repair service period.
Do not touch the inner pot, inside of the cooker, heat plate and pressure weight during or after cooking or warming.
- It can cause burns or scalding.
- If the pressure weight gets tilted, released steam can cause burns.
Do not hold the cooker by the inner pot handle.
- It can cause problems and danger. There are portable handles on the bottom right and left side of the cooker. Hold the handles with both hands and move it carefully.
use AC 120V only.
- It can cause electric shock and fire.
- It can cause malfunctions.
use the product on flat surfaces. Do not use on a cushion. Please avoid using it on an unstable location prone to falling down.
- It can cause malfunction or a fire. Please check the power cord and plug frequently.
Do not exceed the designated amount while cooking.
- If you exceed the amount of food that is designated in the recipe, it can cause overflow because of pressure weight and soft steam cap
Please use the cooker for original purposes.
- It can cause the malfunction or smell.
Please pull out the plug when not in use.
- It can cause electric shocks or fire.
When you pull out the power plug, don't pull the power cord by force. Please, safely pull out the power plug.
- If you inflict impact on power cord, it can cause an electric shock or fire.
Please rinse rice and place it in another plate and do not knock on the inner pot to brush off the remaining rice in the plate.
- If the coating of the inner pot gets scratched or wears away by customers' mistake, you have to pay for the repair even during the free repair service period.
FUNCTION OPERATING PART / ERROR CODE AND POSSIBLE CAUSE
Name and function of each part
- 1
Keep Warm/Reheat button
- use for warming or reheating the cooked rice before eating.
- 2
HIGH Pressure Cook/Super Turbo button
- used to start high-pressure cooking and high-pressure cooking
- 3
NON Pressure Cook/Open Cooking button
- used to start non-pressure cooking and non-pressure cooking
- used to start Open Cooking
- 4
Cancel button
- This function is used to cancel a selection or release remaining steam in the inner pot.
- (Keep pressing the Cancel button for 2 seconds for safety reason if you want to cancel while cooking.)
- 5
Preset/Auto Clean button
- use it to preset the cooking time you want.
- When you use automatic steam cleaning function.
- 6
Time/Setting button
- used to set GABA Rice, High Pressure Steam, Baby food, non Pressure Steam cooking time.
- used to modify the Preset time.
- used to set voice volume and voice setting.
- used to set keep warm temperature, customize individual keep warm preference, customize individual cooking preference.
- 7
Menu/Select button
- used to select White rice, Super Turbo White Rice, High heat White rice, Mixed Rice, High Heat Mixed Rice, GABA Rice, High Heat GABA Rice, High Pressure Steam, non Pressure White Rice, frozen Stored Rice, Veggie Rice, Baby food, non Pressure Steam
- used to Change the function selected by the Time/Setting button.
- 8
Display
- Shows the current mode, selected menu, cooking/preset time, and voice setting.
Standby & power save notes
- If no operation is done while power cord is plugged, the system while be on standby mode as shown in the figure. (The menu on standby screen, time, voice and customized rice taste stage may differ depending on user configuration.)
- If cancel button is pressed during cook, the rice cooker will go on standby mode.
- Press the button until the buzzer sounds. Picture may vary depending on model.
- It switches to power save mode after 1 minute from standby (Lid handle light is off). How to cancel power save mode: press the button, turn the lid coupling handle, or open or close the lid.
Error Code and Possible Cause
When the product has any problems or used it inappropriately, you can follow the below marks. If error persistently shows up even in normal using conditions or after taking measure, inquire with customer service.
| Code | Possible Cause |
|---|---|
| L J | When the inner pot is not placed into the unit. (Also check that the appliance is not plugged into a 220V outlet; this product is AC 120V only.) |
| E01 | When pressing the ‘High Pressure Cook/Super Turbo’ and ‘Keep Warm/Reheat’ and ‘Preset/Auto Clean’ and ‘Menu/Select’ button, while the lid handle is on incorrect pressure mode. Turn the lid handle “High Pressure” or “non Pressure”. |
| E02 | It is appears on the display when you press ‘High Pressure Cook’ or ‘Preset/Auto Clean’ button again, or if the high pressure cooking has finished and you’ve never ever turned the handle to “non Pressure”. It can be solved by turning handle to “non Pressure” and then turn to “High Pressure”. If the problem persists, contact the customer service center. |
| E03 | When boiling only water and When the product fails. Please contact Customer Service center. |
| E _ _ | Problem on temperature sensor. (“_” mark blinks.) Inquire with customer service. |
| E_P | Problem on environment sensor. Please contact Customer Service center. |
| EuF | Problem on micom memory. Please contact Customer Service center. |
| EL1 | This error code is displayed when the smart locking system has failed. Please contact Service center for service inquiry. |
| EL2 | This error code is displayed when the smart locking system has failed. Please do not open the lid until cooking is completely finished. If error occurs during warming or stand by mode, please open the lid after turn off the power. Please contact Service center for service inquiry. |
HOW TO COOK
Select the pressure mode with the Lock/Unlock handle.
- Please mount detachable cover. Please keep “Pressure weight” horizontal.
- You cannot select menu if the pressure mode is not correctly selected. If the Lock/Unlock handle is on high pressure mode, only high pressure menu is selected, and if it is on non pressure mode, only non pressure menu is selected.
- High Pressure mode order: White Rice → High Heat White Rice → Super Turbo White Rice → Mixed Rice → High Heat Mixed Rice → GABA Rice → High Heat GABA Rice → High Pressure Steam.
- non Pressure mode order: non Pressure White Rice → frozen Stored Rice → Veggie Rice → Baby food → non Pressure Steam.
- In the cases of White Rice, High Heat White Rice, Mixed Rice, High Heat Mixed Rice, GABA Rice, High Heat GABA Rice and non Pressure White Rice, the menu remains memorized once each cooking is completed, so for continuous use of the same menu, no selection of menu is required.
ex) Selecting White Rice Turn the handle to the desired pressure position, then start cooking by pressing ‘High Pressure Cook/Super Turbo’ or ‘non Pressure Cook’ button.
- If you select high pressure menu and press “non Pressure Cook” button, warning sound rings, E01 signal appears on the display, and voice, saying “This is High pressure menu. Press ‘High Pressure Cook’ button,” comes out. If you select non pressure menu and press “High Pressure Cook/Super Turbo” button, warning sound rings, E01 signal appears on the display, and voice, saying “This is non pressure menu. Press ‘non Pressure Cook’ button,” comes out.
- If you did not turn the Lock/unlock handle to “High pressure” or “non pressure” and if you pressed “High pressure cook/Super Turbo” button or “non Pressure Cook” button, warning sound rings and E01 signal appears on the display, and then voice, saying “Turn the handle to the desire pressure position” comes out and the machine does not work.
- Time for cooking may vary according to cooking capacity, temperature of water and cooking conditions.
ex) Cooking White Rice Steaming (ex: White Rice)
- The cooktime remaining on the display is shown from cooking thoroughly. The cook time is different according to the menu.
- Be careful not to burn yourself from the automatic steam outlet.
The end of cooking
- When cooking is completed, warming will start with the voice “White Rice has been completed.”
- If you want to stop warming, Push ‘Cancel’ button.
- When cooking ends, stir rice equally and immediately. If you don’t stir rice at once and keep it stagnant, rice will go bad and smell bad.
- If the lid handle is not working well, take out the steam completely out of inner pot by turning over pressure weight.
- While cooking, do not press cancel button.
| Menu | Serving | Cooking time |
|---|---|---|
| White Rice (main menu) | 1 ~ 6 | 24 ~ 36min |
| High Heat White Rice | 1 ~ 6 | 26~37min |
| Super Turbo White Rice | 1 ~ 4 | 14~21min |
| Mixed Rice | 1 ~ 4 | 38~46min |
| High Heat Mixed Rice | 1 ~ 4 | 44~50min |
| GABA Rice | 1 ~ 4 | 45~56min |
| High Heat GABA Rice | 1 ~ 4 | 52~67min |
| non Pressure White Rice | 1 ~ 4 | 38~49min |
| Veggie Rice | 1 ~ 4 | 42~55min |
| frozen Stored Rice | 1 ~ 4 | 23~32min |
| Baby food | See detailed guide | See detailed guide |
| non Pressure Steam / High Pressure Steam | See detailed guide | See detailed guide |
| Auto Clean | Pour water up to the line | 24min |
How to use the cooking menu
| Menu | Description |
|---|---|
| White rice | When you want to have sticky and nutritious white rice. |
| Mixed Rice | This menu is used to cook a variation of brown rice. mixed rice. |
| GABA Rice | used to cook germinated of brown rice. |
| Baby Food | used to cook baby food by setting a time manually. |
| High pressure Steam, Non pressure Steam | Manually set cooking time and cook with high pressure(1.8kgf/㎠) and non pressure(1kgf/㎠). |
| Frozen Stored Rice | This menu is used to keep rice frozen. |
| Auto Clean (Steam Cleaning) | This menu is used to eliminate small soaked after cooking or warming. |
| Non Pressure White Rice | use when you want to eat soft rice. |
| High Heat (White rice, Mixed Rice, GABA Rice) | use when cooking more sticky and soothing Cooked Rice. (Melanozing effect could be increased.) |
| Veggie Rice | used this function to cook rice mixed with vegetables. |
Super Turbo White Rice
- When cooking Super Turbo White Rice, the cooking time is reduced compared to white rice menu.
- How to cook Super Turbo White Rice 1: HIGH Pressure Cook/Super Turbo button twice.
- How to cook Super Turbo White Rice 2: After selecting the Super Turbo White Rice menu, Press the HIGH Pressure Cook/Super Turbo. (It takes about 14 minutes for one serving of Super White Rice)
- The mode of Super Turbo White Rice does not produce cooked rice as good as normal cooking mode. use Super Turbo White Rice mode only for 4 servings or less.
- for better taste of cooked rice, cook rice in Super Turbo White Rice mode after macerating rice for 20 minutes or so before cooking
- After cooking in White Rice Super Turbo mode or cooking of small serving, discard water.
Melanoizing phenomenon
The cooked rice can be light yellow at the bottom of the oven, because this product is designed to improve pleasant flavor and taste. Especially, melanoizing is more serious at the "Preset cooking" than just "Cooking". It does not mean malfunction.
How to use AUTO CLEAN (Steam Cleaning)
- Pour water according to the water scales for Auto Clean mode, close the lid and turn the Lock/unlock handle to “High pressure” or “non pressure.”
- After selecting Auto Clean button by pressing the ‘Preset/Auto Clean’ button for two times, press ‘High Pressure Cook/Super Turbo’ buttons in high pressure mode, and press ‘non pressure cook’ button in no pressure mode.
Troubleshooting
Before reaching out to CUCKOO Customer Service, check the following troubleshooting chart to remedy the issue.
| Case | Possible Causes | Corrections |
|---|---|---|
| The rice is undercooked | Is the HIGH Pressure Cook/Super Turbo button pressed? Was the power compromised during the cooking process? | Press the HIGH Pressure Cook/Super Turbo button once. And check that the start signal is shown on the display. |
| The rice is over cooked. | Did you use the rice measuring cup to measure your ingredients? Did you measure the proper water amount? Did you rinse the rice before cooking? Did you soak the rice for too long before cooking? Is the rice expired or old? | Add water about half the notch and then cook. |
| Mixed Rice is not fully cooked. | Is the rice dry? | Soak the pea in water before cooking them. |
| Rice is too watery or stiff. | Was the correct function entered to match the type of rice or grain being cooked? Did you measure the proper water amount? Did you open the lid often during the cooking process? | Selected the correct menu. Measure the proper water. Open the lid after cooking finished. |
| Water or food residue is overflowing from the inner pot. | Did you use the rice measuring cup to measure ingredients? Did you measure the proper water amount? Did you open the lid often during the cooking process? Was the correct function entered to match the type of rice or grain being cooked? | |
| When you smell odors while warming. | Was the lid properly closed before beginning to warm? Is the power cord securely plugged into an appropriate wall outlet? Was the cooker set to warm for more than 12 hours? Is there any other substance in the rice cooker such as the rice scoop? | Close the lid properly and securely. The maximum amount of time warm mode should be activated is 12 hours. |
| The display shows a temperature-sensor error (“E _ _”). | The temperature sensor is damaged or not working properly. | Contact CUCKOO Customer Service Center. |
| Keep Warm Alarm | 24 hours has not passed yet after keeping warm. | This function alarms if the rice remained warm for more than 24 hours. |
| The display shows “E03”. | Did you use 220V power plug? | It represents the product is malfunction (heater is damaged or heating volume is low), rice is undercooked for a long time, please turn off the power and contact Customer Service center. It is normal to show “E03” signal after boiling water only for a long time. It is Product applicable for 120V only. Please use the power supply properly. |
| The display shows “E02”. | It shows on the display when pressing HIGH Pressure Cook/Super Turbo button again, or when the cooking has finished and you’ve never turned the handle to ‘non pressure’. | It can be solved by turning handle to ‘non pressure’ and then turn to ‘high pressure’. |
Before reaching out to CUCKOO Customer Service, check the following troubleshooting chart to remedy the issue.
| Case | Possible Causes | Corrections |
|---|---|---|
| The display shows ‘L J’. | Is the inner pot inserted? Is it used in 220V (Power supply)? | Please insert inner pot. This product is AC 120V only. |
| When the HIGH Pressure Cook/Super Turbo button does not operate (“E01”). | Did you turn the Lock/Unlock handle to “high pressure” or “non pressure” direction? Is “high pressure” or “non pressure” signal light on? | Make sure to close the lid and turn the Lock/Unlock handle to “high pressure” or “non pressure” while cooking. You cannot select menu if the pressure mode is not correctly selected. |
| The cooked rice is very sticky and/or mushy. | Is there any rice or any other alien substance on the temperature sensor or the bottom surface of the inner pot? Did you set “Customized Cooking Function”? | Clean all the alien substance on the temperature sensor or the bottom surface of the inner pot. Stop cooking or set “Customized Cooking function” for cooking according to needs. |
| Unlock mark is flashing. | Is the lid open? | When cooking, keeping warm, or making reservations, please close the lid and proceed. If you do not close the lid during cooking, there is a risk of burns due to hot steam. |
| There is a slight odor being emitted after the cooking or warming process. | Did you clean it after cooking? | Please follow Operating Instruction on how to clean detachable cover and pressure packing. |
| The lid will not close. | Is the Lock/Unlock handle on the LID set to ‘non pressure’? Is there hot food in the inner pot? Is the inner pot correctly inserted in the main body? | Please turn Lock/Unlock handle to ‘non pressure’. Make the pressure weight tilted and then close the cover. Insert the inner pot properly. |
| The display shows “E_P”. | Problem on environment sensor. | Unplug power and contact to Customer Service center. |
| The display shows “EuF”. | Problem on micom memory. | Unplug power and contact to Customer Service center. |
| The cooker is unable to turn to “non pressure” mode. | Did you turn the Lock/Unlock handle before exhausting steam thoroughly? | Don’t open the lid while cooking. If you want to open the lid while cooking, press “CANCEL” button more than 2 seconds and release the steam. Pull the pressure handle to aside once until the steam is fully released. |
| The lid will not open when set to “non pressure” mode. | Pressure is still remaining in the cooker. | Pull the pressure handle to aside once until the steam is fully exhausted. |
| There is excess steam being released from the lid. | Is there an external substance on the packing? Is packing too old? | Clean the packing thoroughly. If the steam is released through the lid, please power off and contact Customer Service center. Cover packing life cycle is 12 – 36 months. |
| The CANCEL button is not functioning while cooking. | Is the inner pot hot? | Keep pressing the “CANCEL” button for 2 seconds for safety reason if you want to cancel while cooking. Be careful of hot steam emission or hot contents spattered from the automatic steam outlet during cancellation. |
| Beans or grains are not fully cooked. | Are they too dry? | Soak or steam beans and other grains before cooking in the pressure cooker in order to avoid partially cooked beans or grains. |
| Brown rice is not properly germinated. | Is your germination amount more than brown rice limit? Did you use old brown rice? | Please put the advisable brown rice amount. If you use old or dirty brown rice, it will affect the germination. |
| The display shows “EL1”. | Problem on smart locking system. | Unplug power and contact to Customer Service center. |
| The display shows “EL2”. | Problem on smart locking system. | Please do not open the lid until cooking is completely finished. Error occurs during warming or stand by mode, please open the lid after turn off the power. Please contact Service center for service inquiry. |
CUCKOO ELECTRIC RICE COOKER/WARMER LIMITED WARRANTY
KEY Company, P&K uSA TRADInG CoRP and Cuckoo Trading Canada will repair at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use, during the warranty period listed below from the date of original purchase. This warranty is good only to the original purchaser of the product during the warranty period. P&K uSA TRADInG CoRP. covers the east and the central districts, KEY Company covers the west and the central districts, Cuckoo Trading Canada covers the whole Canada.
WARRANTY PERIOD
| MODEL# | #LABOR | PARTS | HOW SERVICE IS HANDLED |
|---|---|---|---|
| CRP-ST06 | 1YEAR | 1YEAR | The East and the Central Districts Call : 718-888-9143, 718-888-9144 Address : 5-48 46th Rd. Long Island City, nY 11101, uSA The West and the Central Districts. Call : 323 780 8808 Address : 1137 E. 1st Street, L.A, CA 90033, uSA Canada (ToRonTo) Call : 905 707 8224 Address : #D8-7398 Yonge Street Thornhill ontario Canada L4J 8J2 Canada (VAnCouVER) Call : 604 540 1004 Address : 945 Lougheed Hwy Coquitlam BC Canada V3K 3T4 |
no other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. CUCKOO ELECTRONICS CO.,LTD, SHALL NOT BE LIABLE FOR THE LOSS, THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts : so these limitations or exclusions may apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
THE ABOVE WARRANTY DOES NOT APPLY IN THESE CASES:
- To damages problems which result from delivery or improper installation.
- To damages problems which result from misuse, abuse, accident, alteration, or incorrect electrical current or voltage.
- To serve call which do not involve defective workmanship or material and explaining the operation of the unit.
Therefore, these costs are paid by the consumer.
To Prove warranty Coverage : ▶ Retain your Sales Receipt to prove date of purchase ▶ Copy of your Sales Receipt must submitted at the time warranty service is provided.
To Obtain Product, Customer, or Service Assistance and Nearest Authorized service center, Parts Distributor or Sales Dealer:
| Region | Contact |
|---|---|
| The East and the Central Districts | Call : 718 888 9144 Address : 5-48 46th Rd. Long Island City, nY 11101, uSA |
| The West and the Central Districts. | Call : 323 780 8808 Address : 1137 E. 1st Street, L.A, CA 90033, uSA |
| Canada (Toronto) | Call : 905 707 8224 Address : #D8-7398 Yonge Street Thornhill ontario Canada L4J 8J2 |
| Canada (Vancouver) | Call : 604 540 1004 Address : 103-4501 north Road Burnaby BC Canada V3R 4R7 |
00383-0579B0 Rev.0

