CUCKOO OFFICIAL SERVICE CENTER


Service Request Center

Cuckoo America is now offering in-person service requests for our rice cookers at our authorized store locations. This only applies to rice cookers that are currently listed on our official website. For your convenience, you can now fill out the repair request form and be provided with an estimate repair cost, free of charge and in-person, at any of our locations below. You can drop off your rice cooker at the service request center and we will take it to our service center for you. Once the repairs are finished, we will deliver the rice cooker back to the service request center for you to pick up. All rice cooker models listed on our official website, receive a 1 year warranty which provides free service repairs. Any rice cookers whose warranty has expired will have to pay the repair fees.

IMPORTANT: In the case of non-operating/discontinued models on the website, services may be limited. Please contact the call center for detail before taking your product in.

Please contact the service center locations for any additional questions.

Service Request Center Locations

Name Address Phone Number Store Hours
CUCKOO ELECTRONICS AMERICA HQ SERVICE CENTER 16610 Marquardt Ave, Cerritos, CA 90703 (213) 228-5330 Mon - Fri
9:00 AM - 12:00PM
1:00 PM - 5:00 PM
LOS ANGELES - KOREATOWN M-PLAZA BRAND STORE 2789 W Olympic Blvd, Los Angeles, CA 90006 (213) 528-8220 Mon - Sat
10:00 AM - 7:00 PM
LOS ANGELES - KOREATOWN VERMONT GALLERIA 440 S Vermont Ave, Los Angeles, CA 90020 (213) 800-4727 Mon - Sat
10:00 AM - 6:00 PM
BUENA PARK BRAND STORE 5300 Beach Blvd #105, Buena Park, CA 90621
Mon - Sat
10:00 AM - 7:00 PM
DIAMONDBAR HANNAM CHAIN 21080 Golden Springs Dr, Diamond Bar, CA 91789 (909) 979-7981 Mon - Sat
10:00 AM - 6:00 PM
IRVINE ZION MARKET 4800 Irvine Blvd, Irvine, CA 92620 (213) 949-2884 Mon - Sat
10:00 AM - 6:00 PM
NEW JERSEY BRAND STORE 1638 Schlosser St, D-4, Fort Lee, NJ 07024 (201) 777-2138 Mon - Sat
10:00 AM - 7:00 PM
NEW YORK FLUSHING REPAIR CENTER 159-07 Northern Blvd Flushing NY 11358 (917) 434-2002 Mon - Sat
10:00 AM - 7:00 PM
TEXAS CARROLLTON BRAND STORE 4070 State Hwy 121 #452 Carrollton, TX 75010 (214) 483-1530 Mon - Sat
9:00 AM - 6:00 PM
TEXAS HOUSTON REPAIR CENTER 1200 Blalock #110 Houston, TX 77055 (281) 773-8266 Mon - Sat
10:00 AM - 7:00 PM
VIRGINIA BRAND STORE 13826 Braddock Rd unit C, Centreville, VA 20121 (571) 321-7776 Mon - Sat
10:00 AM - 7:00 PM
Sun 
12:00 PM - 5:00 PM

*Note: these locations are not the service center. The stores are for requests only.