Service Center
Cuckoo America is now offering in-person service requests for our rice cookers at our authorized store locations. This only applies to rice cookers that are currently listed on our official website. For your convenience, you can now fill out the repair request form and be provided with an estimate repair cost, free of charge and in-person, at any of our locations below. You can drop off your rice cooker at the service request center and we will take it to our service center for you. Once the repairs are finished, we will deliver the rice cooker back to the service request center for you to pick up. All rice cooker models listed on our official website, receive a 1 year warranty which provides free service repairs. Any rice cookers whose warranty has expired will have to pay the repair fees.
IMPORTANT: In the case of non-operating/discontinued models on the website, services may be limited. Please contact the call center for detail before taking your product in.
Please contact the service center locations for any additional questions.Service Request Center Locations
| Name | Address | Phone Number | Store Hours |
|---|---|---|---|
| CUCKOO ELECTRONICS AMERICA HQ SERVICE CENTER | 16610 Marquardt Ave, Cerritos, CA 90703 | (213) 228-5330 | Mon - Fri 9:00 AM - 12:00PM 1:00 PM - 5:00 PM |
| LOS ANGELES - KOREATOWN M-PLAZA BRAND STORE | 2789 W Olympic Blvd, Los Angeles, CA 90006 | (213) 528-8220 | Mon - Sat 10:00 AM - 7:00 PM |
| LOS ANGELES - KOREATOWN VERMONT GALLERIA | 440 S Vermont Ave, Los Angeles, CA 90020 | (213) 800-4727 | Mon - Sat 10:00 AM - 6:00 PM |
| BUENA PARK BRAND STORE | 5300 Beach Blvd #105, Buena Park, CA 90621 | Mon - Sat 10:00 AM - 7:00 PM |
|
| DIAMONDBAR HANNAM CHAIN | 21080 Golden Springs Dr, Diamond Bar, CA 91789 | (909) 979-7981 | Mon - Sat 10:00 AM - 6:00 PM |
| IRVINE ZION MARKET | 4800 Irvine Blvd, Irvine, CA 92620 | (213) 949-2884 | Mon - Sat 10:00 AM - 6:00 PM |
|
SAN DIEGO ZION MARKET |
8330 Clairemont Mesa Blvd San Diego CA 92111 | (858)-242-7271 | Mon - Sat 10:00 AM - 6:00 PM |
| NEW JERSEY BRAND STORE | 1638 Schlosser St, D-4, Fort Lee, NJ 07024 | (201) 777-2138 | Mon - Sat 10:00 AM - 7:00 PM |
| NEW YORK FLUSHING REPAIR CENTER | 159-07 Northern Blvd Flushing NY 11358 | (917) 434-2002 | Mon - Sat 10:00 AM - 7:00 PM |
| TEXAS CARROLLTON BRAND STORE | 4070 State Hwy 121 #452 Carrollton, TX 75010 | (214) 483-1530 | Mon - Sat 9:00 AM - 6:00 PM |
| TEXAS HOUSTON REPAIR CENTER | 1200 Blalock #110 Houston, TX 77055 | (281) 773-8266 | Mon - Sat 10:00 AM - 7:00 PM |
| VIRGINIA BRAND STORE | 13826 Braddock Rd unit C, Centreville, VA 20121 | (571) 321-7776 | Mon - Sat 10:00 AM - 7:00 PM Sun 12:00 PM - 5:00 PM |
*Note: these locations are not the service center. The stores are for requests only.